AGENCY OS

Northstar Growth Studio

Command

Command CenterTeam HubClient Portal

Revenue

CRMOnboardingClients

Delivery

ProjectsIntakeApprovalsContent

Control

ResourcesTimeFinanceReporting

System

AutomationsKnowledgeSettings

Operational posture

3 critical signals

Profitability, approvals, and renewal risk need owner review today.

Day 0

Maya Chen

Owner view

Traffic control

Resource Planning and Capacity

Role-based scheduling, workload allocation, contractor load, leave-aware forecasting, service-line planning, and hiring warnings.

Rebalance workload

Agency utilization

82%

Average utilization across the team.

Overbooked people

2

Needs traffic manager review.

Available capacity

74h

Next 2 weeks after booked work.

Hiring signal

Creative

Repeated over-capacity in production review.

Team Capacity Heatmap

Utilization by person with overbooking and underload signals.

Maya Chen

Managing Director

72% Available

Noah Williams

Operations Director

91% Healthy

Priya Nair

Head of Growth Partnerships

68% Available

Daniel Mokoena

Senior Account Manager

84% Healthy

Ava Martinez

Traffic Manager

97% Overbooked

Theo Brooks

Creative Director

103% Overbooked

Lena Ortiz

Finance Lead

61% Underloaded

Staffing forecast

Future load by project, role, and margin pressure.

Q2 Retention Growth Engine

Solace Skincare - Email marketing

Active
181h used of 430h58% margin

Industrial Website Relaunch

Apex Industrial - Web design

At risk
622h used of 710h31% margin

Investor Trust Video Campaign

Luma Finance - Video production

Active
296h used of 560h46% margin

Neighborhood Launch Social Retainer

Fieldstone Properties - Social media

At risk
204h used of 220h24% margin