AGENCY OS

Northstar Growth Studio

Command

Command CenterTeam HubClient Portal

Revenue

CRMOnboardingClients

Delivery

ProjectsIntakeApprovalsContent

Control

ResourcesTimeFinanceReporting

System

AutomationsKnowledgeSettings

Operational posture

3 critical signals

Profitability, approvals, and renewal risk need owner review today.

Day 0

Maya Chen

Owner view

Won-deal activation

Client Onboarding

A guided handoff from sales into account setup, kickoff, access collection, KPI definition, billing setup, and service-specific project templates.

Launch onboarding

Onboarding progress

25%

Completed kickoff and intake work.

Client action items

1

Items waiting on client or access.

SLA windows

2 active

Kickoff and access collection timers.

Templates queued

7

Service-specific delivery templates ready.

Nova Athletics onboarding path

Social, video, and email retainer setup.

68%

Kickoff prep

Stakeholder list, goals, agenda, and internal handoff are linked.

Access requests

Meta, TikTok, Klaviyo, Drive, brand DAM, and analytics credentials tracked.

Delivery generation

Retainer, recurring deliverables, approval template, and report shell are created.

Onboarding checklist

Internal and client tasks with owner, status, and deadline.

Kickoff meeting scheduled

Nova Athletics

Done
Daniel Mokoena - due 2026-04-15

Ad account access received

Nova Athletics

Blocked
Priya Nair - due 2026-04-16

Brand asset collection

Nova Athletics

In progress
Theo Brooks - due 2026-04-17

Internal handoff notes

Harbor Foods Group

Ready
Priya Nair - due 2026-04-22