AGENCY OS

Northstar Growth Studio

Command

Command CenterTeam HubClient Portal

Revenue

CRMOnboardingClients

Delivery

ProjectsIntakeApprovalsContent

Control

ResourcesTimeFinanceReporting

System

AutomationsKnowledgeSettings

Operational posture

3 critical signals

Profitability, approvals, and renewal risk need owner review today.

Day 0

Maya Chen

Owner view

Brief quality and routing

Creative Request Intake

Structured internal and client intake with dynamic service fields, priority scoring, missing brief warnings, assets, approval path selection, and PM routing.

Open request queue

Triage queue

11

Requests awaiting PM decision.

Incomplete briefs

3

Missing assets, goal, or stakeholder.

Auto-routed

72%

Assigned by service, load, and urgency.

Avg intake SLA

6.4h

Submission to accepted brief.

Create structured request

Dynamic brief fields are validated before traffic routing.

Triage intelligence

Requests connect to client, project, approval path, budget impact, and capacity.

Fieldstone urgent carousel revisions

Client direct - approval overdue

Urgent
Priority score 94Billable change

Solace Meta offer test

Within retainer - assets ready

High
Priority score 78Auto-route paid ads

Apex industry page copy

Missing product proof points

Incomplete
Priority score 58Needs client

Finalize retainer renewal options

Fieldstone Properties

Urgent
Neighborhood Launch Social RetainerDaniel Mokoena

Dynamic service forms

Paid ads, branding, SEO, web, content, video, and strategy collect different fields.

Brief completeness

Warnings prevent work from entering production without goals, assets, stakeholders, and approval route.

Auto-routing

Requests route by service line, PM ownership, client, capacity, priority, and budget sensitivity.